The claims made by the policy holders need to be checked for correctness, completeness and verified for possible fraud before they can be forwarded to the respective insurance company for settlement. We receive on a daily basis, claim documents (that comprise of claim forms and supporting documents) from various parts of the country. Policy checks are applied and the critical fields are captured for further processing. Successful claims are then forwarded to the insurance companies for actioning.

Claims processing is a sensitive activity that involves the application of considerable judgement and knowledge. Since each claim involves money, we have to impartially follow the processing policies and ensure that all claims are processed without making any judgemental errors. Our claim processing executives are given extensive product and process training and their output is quality-checked daily.

Besides claims processing, we also provide the following services for our client:

Fresh proposal data capture of various insurance products

Tele calling activities � Helpdesk for claims status