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Services
ClaimsProcessing
Account Opening
Indexing
Capabilities

 

Capabilities

  • Mail room Management
  • Fresh proposals / Account opening data entry
  • Document verification – KYC checks and Policy application
  • Applicant query handling – Voice and non Voice
  • Cheque Book Dispatch
  • Bulk letter generation
  • Transaction advice generation
  • Statement generation & dispatch
  • Cards / Statements / Cheque books returned mail tracking & re-dispatch
  • Customer Query / Grievances Handling – Voice and Non Voice
  • Back Office transaction Processing / Account Maintenances
  • Account Reconciliations
  • Outbound Tele calling - Telemarketing/Tele Verification/Satisfaction Surveys
  • MIS Generation
  • Archival Data Capture